We will try our best to respond within a reasonable time frame, however understandably, since you haven’t paid for the product, we are under no obligation to do so! This can be done by logging into the MailArchiva website, clicking on your license, entering the desired number of mailboxes and clicking Extend. This situation can also occur if too much heap space is allocated to MailArchiva. If you wish to obtain commercial support for the product, you’ll need to purchase a twenty user license. Since the count in this file is variable and subject to change, it is advisable to order at least the same number of mailboxes as configured in your mail server. The MailArchiva On Premise product includes a full featured 45 trial.
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mailarchiva – piler open source email archiving
A commercial support contract comes with tech support via email and telephone, automatic product updates and major version upgrades. Please upgrade your server to the latest version. Before performing an Exchange import, be sure to upgrade to the latest patch release of MailArchiva.
Why did you take the decision to offer MailArchiva On Premise for free for less than 20 mailboxes? Please email us with your unique situation. If its easier for you, contact our accounts or sales team with the number of additional mailboxes you require. Thus, if one creates an archiving rule that specifies not to archive emails addressed to a particular sender or recipient, the rule will likely inadvertently ignore emails pertaining to the mailboxes that you mailarchlva to keep.
At this time it is not possible to exclude certain mailboxes from licensing by archiving a subset of mailboxes.
A new version of MailArchiva must be purchased a full price. Dormant mailboxes may still reside in the archive and are fully searchable.
The EE product has the ability to parse and display journal envelopes editiob the correct manner. Yes you can, but you’ll need to purchase MailArchiva On Premise for a minimum of 20 mailboxes.
Frequently Asked Questions (FAQ) – MailArchiva Online Help
In attempt to eliminate aliases, a mailbox is generally though not necessarily counted, if there are at least ten emails both sent and received on that box. For a more detailed feature comparison between these two editions, please refer to the MailArchiva Server Features List. Create an archiving rule to ignore emails with recipient Peter.
In the event that an Active Directory or Azure connection is not available, MailArchiva will attempt to extrapolate the count from the emails in the archive. If timely support is needed, it is adviseable to rather go with the Enterprise Edition product.
After the license is issued, a license may be extended mailarfhiva include additional mailboxes, however, it is always cheaper to purchase all mailboxes upfront.
Frequently Asked Questions
Since MailArchiva support contracts are inclusive of major version upgrades, all support renewals start from last date of support contract expiry. In such cases, it is not necessary to install a license file. The reason being, MailArchiva does not work in the same manner as a mail server.
If mails are imported into the system, they will be included in the mailbox count calculation if they were sent inside of a year, outside of a year they will not. All educational institutions schools, school districts and universities and NGO’s are eligible for a standard EDU discount.
The general rule is to order, at minimum, the same number of mailboxes as is defined in connected mail servers. Since the count in this file is variable and subject to change, it is advisable to order at least the same number of mailboxes as configured in your mail server.
Today, we are proud to report that some of the biggest companies and government entities around are using MailArchiva. The license price applies to a specific major version of the product and is once off, one-time fee.
Organisations with heavy mail flow should consider the use of the Fred Edition as it offers significantly improved frde and search vree. It’s part of our marketing strategy. How do I stop it from continuing to send more archived emails to me?
We will try our best to respond within a reasonable time frame, however understandably, since you haven’t paid for the product, we are under no obligation to do so! If you wish to obtain commercial support for the product, you’ll need to purchase a twenty user license.
Alternatively, please upgrade to the latest version to see ftee the problem is resolved. Please note the reason for this is that, unlike other vendors, we do not charge any additional fees for major version upgrades. MailArchiva queue folder has a large number of entries inside it. Due to the way in which the product works, it is not possible to provide full service to certain mailboxes, and deny service to the mailboxes that have been mailafchiva since the original purchase.